Thank you for doing your part to protect and give these defenceless animals a voice.
Help the investigating officer by providing as many details as possible, including (1) a description of the animal involved, (2) the type of cruelty witnessed, (3) the date of the incident, (4) where it took place, and (5) who was involved.
All information remains confidential, including the person who made the complaint.
We maintain a staff of fulltime Animal Protection Officers who investigate allegations of animal cruelty and neglect. They provide frontline protection for animals across New Brunswick, responding to almost 3,500 animal cruelty, neglect and animal control complaints every year.
Our Animal Protection Officers have the same authority as police officers when enforcing legislation, particularly the Society for the Prevention of Cruelty to Animals Act (RSNB 2014, c. 132) and the Criminal Code of Canada.
Action taken after investigating a report can progress from providing education to issuing a compliance notice, to seizing an animal, to laying charges where circumstances warrant.
When an animal is taken into care by an Animal Protection Officer, the focus is on meeting their needs. They’re given immediate medical care (if required) and taken to a partner shelter. Animals can be in our care anywhere from 48 hours to 15 days, depending on the case. During this holding period, we cover all costs related to the animal’s housing, food and medical care.
Once the holding period is up, the owner is required to pay the associated bills. When the owner does not pay the bills, the animals become the property of the NBSPCA and are released to a shelter to be adopted. If the owner does pay the associated bills, they may or may not get their animals back, depending on the case and whether charges are applicable.
The officer will give you a follow-up call and a brief update, but due to privacy laws in New Brunswick, they may be limited with what they can share.
After passing an exam, Animal Protection Officers are appointed by the Minister of Environment and local government under the SPCA Act.
They are the only people in the province, other than police officers, with the powers to enforce animal cruelty laws. Volunteer rescuers, rescue groups, shelter workers, and animal control officers do not have these powers.
Yes. Every complaint that comes in to the NBSPCA hotline is investigated by the Protection Officer in that specific area.
Neglect is the failure to provide adequate water, food, shelter and care.
Examples of neglect include: starvation, dehydration, inadequate shelter, parasite infestations, failure to seek veterinary care when an animal is in need of medical attention, allowing a collar to grow into an animal’s skin, ventilation, space, unsanitary conditions, and failure to trim hooves or nails resulting in excessive growth. In some cases, neglect is a result of the owner’s ignorance.
Cruelty and abuse involve physical harm or injury inflicted on an animal, such as beating or poisoning an animal.
Read the NBSPCA Code of Practice for the Care of Dogs in New Brunswick (2018).
Signs of neglect or cruelty include, but aren’t limited to: